Unauthorized Resellers

If you purchased a Noémie product from an unauthorized reseller, your Noémie product warranty will not be valid. If you have any questions about a particular seller of Noémie product, please contact our customer service team prior to making a purchase. 

Lifetime* Warranty

For products whose packaging is marked with our Lifetime Warranty Logo when sold through authorized retailers, we warrant our consumer products to be defect free both in materials and workmanship that result in failure during normal usage.

This warranty begins at the time of original retail purchase and is extended to the original end-user purchaser. This limited warranty is the sole and exclusive remedy, offered in lieu of all other warranties, expressed or implied. Noémie will not be liable for any indirect, incidental, or punitive damages arising from the use of this product.


This Lifetime Warranty does not cover:

  • Normal wear and tear
  • Damage to any non-Noémie product used in connection with this product
  • Misuse, unauthorized modifications, and external causes such as acts of nature
  • Damage caused by accident, abuse, misuse or modification of the Product
  • Scratching or surface damage to any non-Noémie product


No Other Warranties

To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. Noémie specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If Noémie cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period. No Noémie reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.


Making a Warranty Claim

You can begin a warranty claim by contacting our Customer Service Team.

Noémie will, at its discretion, ship a replacement to you postage paid.  The offer of postage-paid shipping applies to warranty replacements shipped to the same country where purchase was made. All returns and warranty claims must be acknowledged and approved by Noémie before sending the product to us.

Noémie reserves the right to send you a replacement product that is the same or of a similar style, or a substitute equivalent that may not be of like kind. Replacement products are warranted as above for the remainder of the original applicable product warranty period. If the product is exchanged, the replacement product becomes your property and the product becomes Noémie's property.

Noémie is not liable for products that are damaged or lost in transit to Noémie if shipped other than with our prepaid return label.